Appliance Designer

Point-of-Sale / Financial

We approach payment experiences with a user-centric perspective, integrating universal design principles to meet the expectations of both merchants and customers. In our hardware design, we prioritize industry security compliance as a fundamental element of our solutions.

Our Unique Benefits

Decades of product development experience have given us valuable insights into what works and what doesn’t work. We understand that no two projects are alike, and we've discovered unique benefits that provide high-value results for you, and your customers providing merchant services.

Adaptive Approach

Successful projects are rarely straightforward, which is why we have implemented an adaptive approach to product development, ensuring that we remain agile and responsive to change or new information. We pride ourselves on being flexible and adaptable to your needs, providing a development process that can adjust to important data and feedback gathered beyond the initial project brief. This adaptability proves invaluable in identifying unforeseen risks that might otherwise jeopardize your budgets and schedules.

Implied Engineering

Our high-value method of CAD implementation. There is often a gap between “design” CAD and “engineering” CAD. Some projects don’t require a full-blown mechanical engineering effort but still need design solutions that are manufacturing-optimized. We offer the flexibility to assess whether our implied engineering level of CAD design aligns with the specific needs of your project or particular phases within the development process. Additionally, we are equipped to implement engineering CAD and Design for Manufacturability (DFM) levels of CAD as needed.

Featured Projects

Delivering solutions for projects with unique challenges.

INDUSTRIAL DESIGN

We take into account the rugged nature of retail environments. Point of sale(POS) devices are highly used and subject to abuse, especially in unintended environments. Every transaction must be performed flawlessly, speeding the buying process between merchant and customer.

With a primary focus on user-centric design, our industrial design process not only understands the need and importance of designing for the user but also ensures that these solutions result in business success through meaningful ROI. Developing effective products must be developed by blending functionality, aesthetics, innovation, and manufacturability. As an appliance designer, we specialize in integrating art with science, capturing your technology to create solutions that boast both visual appeal and practical functionality.

Our adaptive process allows for necessary proof-of-concept modeling and discussions to take place, aiming to either eliminate unnecessary elements or confirm required functionality. We guide your product's transition into manufacturing, optimizing the process to ensure design integrity is maintained.

ENGINEERING

Our designers combine industrial design, mechanical engineering, and electrical engineering to create manufacturing-optimized designs. Applying scientific principles and mathematical concepts to design solutions helps to validate market readiness through collaborative team brainstorming efforts. This process allows for a creative thinking ability while addressing technical constraints.

Efficient workflow with engineering teams and relationships with global suppliers provide seamless continuity in DFM and component sourcing. Our team follows an iterative process - solving complex design and engineering challenges by repeating each step as many times as needed to provide a confident, seamless product solution.

PRODUCT VISUALIZATION

Visually appealing representations of products make it easier for people to make informed decisions and appreciate a product's design, features, and functionality. This critical tool is a significant communication effort for an appliance designer between the design teams, manufacturers, and business stakeholders. Evaluation efforts often rely solely on product imagery in 2D or 3D for internal design and development purposes.

DESIGN STRATEGY & RESEARCH

An effective design strategy is critical to setting the overall direction, goals, and methods for creating a design process tailored to your project. The research component provides empirical data and insights that guide and validate design decisions. The synergy between the two ensures that design solutions are not only aesthetically pleasing but also effective, user-focused, and aligned with broader business objectives.

To understand the preferences and psychology of a brand’s audience, research helps to identify focused data points. Strong design strategy and research implementation will typically provide a smoother and quicker development process.

PROTOTYPING

One of the most critical phases in the product development process, prototypes provide tangible objects to evaluate and test. Whether it’s an appearance prototype, functional prototype, or proof-of-concept model, your product solution must be evaluated at various levels before moving forward with full-scale production. Determining the required size and exploring the limits of compactness are questions addressed through the work of volume studies.

The earlier prototypes can be built and tested, the sooner decisions can be made to validate processes such as appearance, functionality, assembly, and servicing. The adaptive process we implement for product development will occasionally require unforeseen prototyping efforts - typically smaller proof-of-concept models that are built to confirm a specific function, ergonomic balance, or visual validation.

MANUFACTURING SUPPORT

Whether we’re collaborating with your manufacturing resources or ours, we provide insight into many potential risks that may arise - supply chain interruptions, EOL components, manufacturing delays due to scope creep, and schedule slips. Through our contract partners, we can help identify new opportunities to ensure a smooth manufacturing process such as first article part inspections, internal or external testing and reporting, pilot runs, and initial production units. An efficient and effective production strategy for your product is critical.

BRAND DEVELOPMENT

POS terminals often serve as a touchpoint for brand representation. Industrial design should align with the brand's aesthetics, ensuring a consistent look and feel throughout the retail space. The company's brand carries the core message. We provide support building and managing your brand, to give product solutions a unique and recognizable presence in the marketplace. Design plays a major factor with the brand's aesthetics, ensuring a consistent look and feel within the retail space.

Feedback provided by user research provides a better targeted and financially successful brand. This leads to increased demand and a competitive advantage. A deep understanding of customer’s needs and wants will ultimately lead to a brand that provides a strong emotional connection.

FAQ’s

  • Radiant was established in September 2022. Its founders, Chris and Justin, share a 13-year professional journey from their tenure at product development firm, Juggernaut Design/Defense. Our collective design expertise spans a wide spectrum of industries - Military/Defense, scientific and laboratory equipment, point-of-sale, and consumer products.

  • We can help support many phases of product development, from initial strategy through to manufacturing handoff. Or we can support you where you need us most, focusing on smaller, select phases of engagement. In most scenarios, our minimum engagement typically starts at $10,000. Let's discuss your project or idea so that we can provide a more accurate cost proposal.

  • In the development of point-of-sale devices and other appliance design products, industrial design plays a paramount role in shaping the overall success and appeal to consumers. It extends far beyond mere aesthetics but contributes to improving functionality, leading to effectiveness and successful user adoption. We don't see why similar attributes can't be carried across multiple industries, such as law enforcement, IoT, biosciences, and other health products. All tools should enforce some level of confidence.

  • With so much hype recently about AI, it's important to remember AI is just a tool. It can be an excellent tool for specific tasks but not so great for others. We will utilize AI in our process in a supporting role. We contend that AI lacks certain aspects of humanity, particularly empathy, which we consider essential for a user-centered approach to problem-solving and design.

  • Yes. We understand the hurdles and complexities that come with launching a new startup or building a brand — it's no small feat. Recognizing the various challenges, we, as partners, are prepared to contribute our design services as a form of capital tailored to the specific needs of the venture.

  • This varies. Our standard payment terms are net 15 days. We offer flexibility to our long-standing clients and established relationships, allowing for a net payment period of 30 days or more.

  • Whether starting on the journey with a single product offering or managing a multigenerational brand, a product company must effectively communicate its identity and recognition while establishing an underlying trust within its customer base. We firmly believe that without a clearly defined identity, the lack of consistency and a competitive edge can pose significant challenges for any company seeking success.